Updating Your Membership credit/debit card if Expired – To change or update your membership credit/debit card if expired or changed, please visit ‘ Manage Membership ‘ by clicking here, or in the site footer. You can login to our secure portal and amend your credit/debit card using your member email.
Checking Your Membership Plan - You can check your membership status, membership plan, and renewal dates. To view this please visit ‘ Manage Membership ‘ by clicking here, or in the site footer. You can login to our secure portal using your member email. Please note you must use your correct membership email to access this area.
Refunds - For information about refunds please check our refunds policy page by clicking here
Membership & Trial Cancellations – It’s free to cancel your membership or trial at any time. To cancel your membership or trial, To view this please visit ‘ Manage Membership ‘ by clicking here, or in the site footer. You can login to our secure portal using your member email. Please note you must use your correct membership email to access this area.
Having problems? - If you have any problems accessing the ‘ Manage Membership ' area, simply email us using the member services email below and our friendly member services team will help you quickly.
Member Services & General Queries - If your are one of our much-loved members, please email using your membership email to members@secretstays.co.uk and we will be happy to help if you are a member of the club.
